More than 3,780 calls and applications received in the first half of 2021
In the first half of 2021 2,851 calls were received on the «Hotline» of CJSC Gazprom Armenia — 1,100 calls more than in the same period last year. 635 applications were received on the official website of the Company through the «Feedback» section and through the official page of Facebook social network — 302 messages.
A considerable part of the applications were informative inquiries related to the current tariffs for natural gas, planned and emergency gas supply shutdowns, payment procedure for consumed gas and maintenance of in-home gas consumption systems, as well as to the gasification process.
Written applications were registered and submitted to the relevant departments. Following the consideration of inquiries by the specialists of CJSC Gazprom Armenia written responses were given within specified time limits.